Well the answer is likely to be more complicated than you think. If you think about it, anyone can log on at anytime, people are competing against each other and money is at stake. Essentially this could be a lethal cocktail of factors that could result in bad sportsmanship being displayed. This is why the industry is trying to regulate this activity to ensure its customers can play the game in a safe and helpful community.
Firstly, the majority of reputable sites will employ a ‘Chat Manager’ otherwise known as a ‘CM. The CM is your point of call if you need a voice of authority or your customer services manager if you have any questions or queries. A CM will operate 24 hours a day, 7 days a week and it’s a personnel employed by the online bingo company. The first and most important rule is to respect your CM. If there is any delay in coming back to you then they are likely helping a fellow community member to resolve their problem before they come to resolve yours. If you think of the CM as the equivalent of your ‘line manager’ then you will understand that if you abuse the service in anyway, or exploit any of the other rules then the CM will have the right to remove your online bingo privilege’s. Remember they are there to help you and keep the community environment safe, friendly and fun for ALL players.
Different online bingo no deposit sites have different rules and regulations. It is good practise to familiarise yourself with what these are before you embark on a game. Such rules are often referred to as ‘chatiquette.’ The rules are pretty simple:
- Do not chat about other gamers
- Applaud the champion of each game and be a good sport as it may be you that wins next time
- Do not protest if you lose
- Befriend a new gamer to the site. Remember how you felt when you joined, it can be quite daunting and would be much easier if someone ‘adopted’ you
- Do not type in capitols as this gives off the impression or shouting (this does not apply to the CM, they are permitted to do so to make certain announcements)
- Do not impersonate other players
- Do not harass or be disrespectful of other players
- Do not use offensive language
- Do not endorse or solicit any other sites
- Discriminatory language is completely unacceptable
Gamble Aware (www.gambleaware.co.uk) is managed by the Responsibility in Gambling Trust, an independent charity which funds treatment, research and education about responsible gambling. The website has been developed by a Task Force made up of representatives from the Gambling Commission, DCMS, academia and industry.