CyberBingo’s main aim has always been (and always will be) customer satisfaction. Although CyberBingo operates with easy and efficient systems, we know that there may be certain cases when difficulties may arise. However, this should not be a problem at CyberBingo as our 4 simple ways will solve your difficulties immediately.
To make things easier, we grouped all common problems together and developed one single Frequently Asked Questions section on our ‘Information’ Page to answer such difficulties. If your question can not be found in there, don’t worry, you can contact our Live Support which can be found on every page on our site. You can do so at any time convenient for yourself, as our Live Help is available 24 hours a day, 7 days a week 🙂
You can also send an email to firstname.lastname@example.org and one of our customer service team will respond back within 30 minutes. Additionally, our Help Ticket is also very useful as it can save all information sent and received, so you can refer to it at any time you desire. Simply log in to your account, click on the Support button on the left column of the page and send your question to the professionals.
So if you’re stuck and worried on how to solve your problem, just contact one of our team members and leave everything in their hands. They will be more than happy to help you out! See you at CyberBingo!
Gamble Aware (www.gambleaware.co.uk) is managed by the Responsibility in Gambling Trust, an independent charity which funds treatment, research and education about responsible gambling. The website has been developed by a Task Force made up of representatives from the Gambling Commission, DCMS, academia and industry.